Last updated: July 24, 2026
PackLyst ("PackLyst," "we," "us") builds smart, personalized packing lists and trip-planning
tools. This Privacy Policy explains what we collect when you use the PackLyst mobile apps and
website (the "Service"), how we use it, and the choices you have. By using the Service you agree
to this policy.
1. Information We Collect
Information you provide
- Account: your name and email address, and an encrypted password.
- Profile & travelers: details you add to personalize packing lists — such as
name, age, gender, date of birth, home city, and preferred departure airport. You may optionally
add traveler notes such as medical needs, prescriptions, or dietary restrictions.
You choose whether to provide these; they are used only to tailor your packing lists.
- Trip data: destinations, dates, trip types, activities, vehicles, packing items,
and any notes or memories you create.
- Family/group sharing: if you invite others or join a family group, trips and
packing lists you share become visible to members of that group.
- Support & feedback: messages, feedback, and screenshots you send us.
Information collected automatically
- Usage & device data: app version, device type, operating system, and basic
diagnostic/log data used to keep the Service reliable.
- Analytics: in-app events (for example, which features you use and steps in the
sign-up flow) so we can understand and improve the Service. On our website we also use Google
Analytics.
Payment information
Subscriptions are processed by the app stores and payment providers (Apple App Store, Google Play,
and RevenueCat/Stripe for web). We do not receive or store your full payment card
number. We receive confirmation of your subscription status and a subscription identifier
so we can unlock the features you purchased.
Advertising
PackLyst is free to use, supported by ads shown to people on the free plan — premium
subscribers see no ads. Ads are delivered by Google AdMob in the mobile
apps and Google AdSense on the web. To serve ads, these partners may collect a
device or advertising identifier and limited usage data. We request non-personalized
ads, and we do not use ads to track you across other companies' apps or websites. You can
learn how Google uses data from partner sites and apps at
policies.google.com/technologies/partner-sites.
2. How We Use Your Information
- Provide and personalize the Service — generating packing lists tailored to your travelers,
destination, trip type, activities, and trip length.
- Enable family/group sharing and collaboration.
- Process and manage subscriptions and unlock premium features.
- Respond to support requests and improve the app.
- Maintain security, prevent abuse, and comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share it only:
- With service providers who operate the Service on our behalf (cloud hosting and
database, subscription management, and payment processing), under agreements that limit their use
of your data.
- With people you choose — members of a family or trip-sharing group you join or
invite.
- With an emergency contact you designate — if you add an emergency contact and
turn on trip updates, we email that person your trip details. We do this only after they confirm
they want the updates (opt in), and every message includes a one-click unsubscribe.
- For legal reasons — if required by law or to protect the rights, safety, and
security of our users or the Service.
- In a business transfer — as part of a merger, acquisition, or sale of assets,
with notice to you where required.
4. Data Retention
We keep your information for as long as your account is active or as needed to provide the Service.
You can delete trips, profiles, and other content at any time, and you can request deletion of your
account (see Section 6). We may retain limited records where required for legal, security, or
accounting purposes.
5. Security
We use industry-standard measures — including encrypted connections (HTTPS) and hashed passwords — to
protect your information. No method of transmission or storage is completely secure, but we work to
protect your data and promptly address issues.
6. Your Choices & Rights
- Access & update: view and edit your profile, travelers, and trips in the app
at any time.
- Delete: delete individual items in the app, or delete your whole account and
personal data yourself from Profile → Account → Delete Account. This permanently
removes your trips and profiles and anonymizes your account. You can also request deletion by
emailing privacy@packlyst.app.
- Manage subscriptions: manage or cancel in your Apple ID or Google Play settings
(or via your web billing portal).
- Depending on where you live, you may have additional rights (such as access, correction,
deletion, or portability). Contact us to exercise them.
7. Children's Privacy
PackLyst is not directed to children under 13, and we do not knowingly collect personal information
from them. A parent or guardian may add family members (including children) to their own account to
build shared packing lists; that information is controlled by the account holder. If you believe a
child has provided us information directly, contact us and we will delete it.
8. International Users
PackLyst is operated from the United States. If you use the Service from outside the U.S., your
information may be processed in the U.S. and other countries with different data-protection laws.
9. Changes to This Policy
We may update this policy from time to time. We will revise the "Last updated" date above and, for
material changes, provide additional notice in the app or by email.
10. Contact Us
Questions about this policy or your data? Email
privacy@packlyst.app or
hello@packlyst.app.